Branch Manager

Responsibilities:

• Plans and coordinates sales and marketing activities to achieve assigned branch’s hire purchase products sales targets.

• Leads, manages, coaches  and motivates branch sales and marketing personnel to aggressively promote and sell Consumer Banking products i.e. hire purchase, mortgages, credit cards, debit cards, unit trusts, insurance products, etc.

• Develops, maintains and grows business relationships with existing and new customers to increase customer acquisition and profitability.

• Maintains close business relationship with car dealers, salesman, other financial institutions and relevant authorities.

• Oversees daily operations of credit processing, credit administration, loan supervision and branch administration.

• Manages and supervises hire purchase loan supervision team to monitor delinquencies and recoveries to achieve set targets.

• Ensures compliance to all audit and regulatory requirements.

• Ensures customers are satisfied with the services provided and they are served within the established quality standards.

• Manages and controls operational cost within budget.

Requirements:

• Degree/Professional qualification in any discipline.

• Must have at least 5 to 7 years working experience in Hire Purchase Business including Hire Purchase loan processing, documentation, disbursement, credit control and recovery.

• Certified Credit Professional qualification will be an added advantage.

• Conversant with the statutory requirements and regulations such as, HP Act, Companies Act, BAFIA, BNM GP Guidelines, Road Transport Regulations and other Regulatory Requirements associated with Hire Purchase financing.

• Assertive and is able to communicate effectively across all levels.

• Possess good problem solving skills and customer focused disposition.

• Strong written and verbal communication skills in English and Bahasa Melayu.

• Good marketing and sales management skills.

• Self motivated and a good team player.

• Able to converse in different languages will be an advantage.

• Possess good leadership qualities.

Reference: http://www.jobstreet.com.my/jobs/2012/2/a/10/1541445.htm?fr=J