Role of behavioural questions in an interview and how to prepare.

Behavioural questions should be given prime importance as they are considered to be a significant yardstick of your credentials at the interview. There can be no “text book approach” to the preparation of these questions. You might as well do exceptionally well in answering your technical questions. However, remember that these questions are not the only ones to govern your chances. Other prime areas on which you are tested contain your analytical, problem solving, and reasoning skills--- and these can aptly be evaluated by your ability to deal with the behavioural questions. Your previous work experience will be your chief source of preparation. Additionally a little bit of homework for some extra tips for attending these questions can also be helpful.

How to Prepare for Behavioural Questions

Go about it in a comparatively relaxed manner. If you are a seasoned employee you must be knowing the tricks and trade of the game. It is always advisable to be a stickler for honesty here. As an experienced worker you must have an idea of what you are capable of doing and how much you have done for in your field. Stick only to that when required to answer related questions. For instance, if you are asked to give an example of a time when you went out of your way to help resolve a conflict between two of your colleagues, answer only what you had actually done for the same. Don’t go on spicing up stuff and lying--- exaggerating on your role for creating a favorable impression on the interviewers. On the other hand, if there was never an instance in your professional career when you actually had to mitigate similar situations, be honest enough to admit that. Honesty is the first lesson and even freshers should keep that in mind.

Behavioural Interview Questions: How to prepare for them:

Kick start your preparations by looking up the net for the kind of behavioural questions which might be posed at an interview. Consult your seniors about how to go about facing these interviews. Here is a list of a few of the behavioural interview questions

a) Tell us about a situation when you had to lead a project when you were not clear about the instructions.
b) How would you deal with a customer who is not pleased with the fact that you put him on hold for consulting your manager for a particular issue?
c) How would you feel if your manager rebukes you in front of others?
d) Can you tell us about a time when you worked exceptionally well under pressure?
e) How did you go out your of your way to meet deadlines?
f) Have you ever been in a situation where you had to compromise your ethics to fulfill your professional demands?

Respond to these questions with perfect poise and lan. Maintain a perfect body language and don’t go overboard with emotions talking at length about your achievements to make your point. Just answer what is asked for and may be related instances. For instance answering an interview question like: “How would you feel if your manager rebukes you in front of others?” don’t go on elaborating on your manager’s usual nature etc—just answer how you felt at that particular time, may be elaborating a bit on ways you found to deal with your feelings. Try not to sound negative while answering these questions as your chances can seriously be at jeopardy in that case.



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  • How to answer uncomfortable interview questions?

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